Travelling smoothly often begins with the right luggage. In London a hub for business travellers, tourists, and international jet-setters demand for high-quality suitcases and travel bags is ever-growing. From luxury boutiques to heritage brands and practical stores, the city offers a wide selection of luggage companies tailored to different needs and styles.
This comprehensive guide explores the top 10 best luggage companies in London, carefully chosen based on their product quality, local reputation, customer experience, and availability across the city.
What Makes a Luggage Company Stand Out in London?
Choosing the right luggage company can make a noticeable difference in your travel experience. But what exactly sets one brand or retailer apart from another?
The Role of Quality and Longevity
Londoners seek luggage that can handle everything from long-haul flights to weekend escapes without compromising structure or design. Companies that offer hard-shell cases made of materials like polycarbonate, aluminium, or reinforced fabric have earned a reputation for durability. Longevity matters in this market, especially when you invest in higher-end pieces.
Service, Repairs, and Aftercare
It’s not just the product that matters after-sales support plays a vital role in customer satisfaction. Luggage retailers offering warranty coverage, product repairs, and support services often earn more repeat customers. London stores that specialise in luxury or heritage products usually offer personalisation, cleaning, and custom repair options.
Trust Built Through Customer Experience
Reputation is earned not only through product quality but also through how customers are treated. London-based luggage companies with high ratings on Google, Trustpilot, and Yelp consistently rank among the most trusted. Friendly staff, a no-hassle returns policy, and knowledgeable in-store experts make a lasting impression.
Where Can You Find the Most Trusted Luggage Shops in London?
London is home to a wide range of shopping districts, each offering a different luggage shopping experience from premium flagships to independent outlets.
Oxford Street and Central Retail Hubs
For those looking to experience the widest variety of top luggage brands in one place, Oxford Street is a great start. Stores like the Samsonite flagship and Tumi boutique offer curated collections alongside full customer service. This area is also home to high-end department stores where multi-brand luggage selections are available.
Shopping Centres That Offer Convenience and Variety
Westfield London, with its two locations in Shepherd’s Bush and Stratford, is home to prominent luggage retailers like Case Luggage and Antler. These centres allow shoppers to compare different brands without having to traverse the city.
Online Shopping With Local Reliability
Many Londoners have turned to online platforms for convenience, but there’s still a desire for a local connection. Companies like Antler and Away allow customers to shop online while maintaining a strong retail presence in London, offering a balance of efficiency and in-person support.
Which Are the Top 10 Best Luggage Companies in London?
1. Antler – British Design Meets Travel Functionality
With a heritage spanning over a century, Antler remains one of the UK’s most trusted and iconic luggage brands. Based in London, the company has redefined British travel gear by blending contemporary aesthetics with lightweight, robust construction.
Their bestsellers, including the Clifton and Stamford ranges, offer expandable interiors, smooth-rolling wheels, and built-in TSA locks. Antler also takes sustainability seriously, using recycled materials in much of its product line. Whether you’re hopping between European cities or packing for a long-haul holiday, Antler offers luggage that performs without sacrificing style.
Standout Feature
Minimalist aesthetics paired with engineered travel features.
Recommended For
Frequent weekend travellers and modern minimalists.
Pricing: £99 – £350
- Website: www.antler.co.uk
- Phone: 020 3885 0537
- Address: Westfield London, Ariel Way, London W12 7GF
- Email: help@antler.co.uk
Review: ★★★★☆
“After five years of trips, my Clifton still feels brand new—quiet wheels and great compartments!”
2. Samsonite – Built for the Long Haul
Samsonite is an international powerhouse when it comes to luggage, and its London locations bring a world-class shopping experience to local travellers.
Their collections range from ultralight carry-ons to smart suitcases with in-built USB charging ports and integrated digital scales. Sustainability is also a focus, with the Eco range using recycled ocean plastics.
Samsonite is favoured by business professionals, families, and seasoned travellers who want durability and functionality in one sleek package. Their attention to quality ensures their products are designed to survive years of intense use.
Distinguishing Element
Global engineering expertise merged with London convenience.
Best Fit For
International business travellers and airline-hoppers.
Pricing: £129 – £499
- Website: www.samsonite.co.uk
- Phone: 020 7637 8200
- Address: 261 Oxford Street, London W1C 2DD
- Email: support@samsonite.co.uk
Review: ★★★★★
“Every time I upgrade to a new Samsonite, I wonder why I waited so long—it just works!”
3. Case Luggage – The Luggage Curator
Case Luggage redefines premium luggage shopping in London by combining top-tier brands with tailored in-store service. Rather than selling one brand, they curate the best from the industry Globe-Trotter, Tumi, Briggs & Riley, and more all under one roof.
Their stores at Heathrow and Westfield are staffed by luggage specialists who guide you to the right choice for your needs. What makes Case Luggage especially valuable is their tailored customer service, premium accessories, and ability to repair or customise your purchase. Whether you’re buying for leisure or business, they make the experience personal.
Primary Strength
Premium multi-brand retail with concierge-style service.
Best Option For
Discerning buyers looking for choice and guidance.
Pricing: £150 – £2,000+
- Website: www.caseluggage.com
- Phone: 020 8740 1967
- Address: Westfield London, Ariel Way, London W12 7GF
- Email: customerservice@caseluggage.com
Review: ★★★★☆
“I wasn’t sure what I needed, but the team helped me choose a Tumi spinner that ticked every box—and they matched the best price I’d seen online.”
4. x – Timeless British Craftsmanship
If you want luggage that turns heads at the airport, Globe-Trotter is the London brand to explore. Since 1897, they’ve handcrafted exquisite cases using vulcanised fibreboard and leather trims, beloved by royalty and style-conscious travellers alike.
Their boutique in Mayfair offers customisation and limited editions that blend heritage with personal flair. Each piece is handmade in England, making it as much a luxury collectible as a suitcase. Ideal for high-end clients and collectors who treat travel as an art.
Signature Detail
Handcrafted luxury steeped in British tradition.
Perfect For
Sophisticated jetsetters and vintage lovers.
Pricing: £1,300 – £5,000+
- Website: www.globe-trotter.com
- Phone: 020 7297 7000
- Address: 35 Albemarle St, London W1S 4JD
- Email: enquiries@globe-trotter.com
Review: ★★★★★
“Absolutely stunning. Mine gets compliments every time I travel. Worth every penny.”
5. Away – Travel Made Modern
A relatively new player, Away has quickly become a fan favourite in London, particularly among younger travellers. Their suitcases are known for minimalist styling, durable polycarbonate shells, and smart features like compression pads and removable batteries.
The brand’s Covent Garden store is more than a shop it’s a lifestyle hub. Products like “The Bigger Carry-On” blend form with function and are perfect for those who pack smart. Plus, their transparent pricing and generous return policy make the buying process simple and risk-free.
Technological Edge
Modern innovation tailored for the contemporary traveller.
Top Use Case
Urban explorers and digital nomads.
Pricing: £225 – £395
- Website: www.awaytravel.com
- Phone: 0800 069 8623
- Address: 9 Earlham St, London WC2H 9LL
- Email: help@awaytravel.com
Review: ★★★★☆
“Love the sleek look. That USB port has saved my phone more than once!”
6. Tumi London – Professional Grade Performance
Tumi is the Rolls-Royce of luggage for business travellers, with a flagship presence in London that reflects its elite customer base. Known for sleek ballistic nylon, aluminium finishes, and integrated tracking tech, Tumi is a favourite of executives and frequent fliers.
Their stores offer personalisation services and a luxurious shopping experience. Durability and security are key features in every design. It’s an investment, but one that pays off for the serious traveller.
Key Highlight
Designed for efficiency and luxury in equal measure.
Tailored To
Pricing: £295 – £1,000+
- Website: www.tumi.co.uk
- Phone: 020 7495 5090
- Address: 211-213 Regent Street, London W1B 4NH
- Email: ukclientservices@tumi.com
Review: ★★★★★
“Durable, slick, and endlessly organised—Tumi’s the only brand I trust on work trips.”
7. Eminent Luggage – Lightweight Affordability
Eminent is proof that quality luggage doesn’t need to come with a hefty price tag. Although it flies under the radar compared to more famous brands, it’s a favourite among students and budget-conscious travellers in London.
Their products are ultra-light, surprisingly sturdy, and packed with features like TSA locks and spacious interiors. Eminent is often found online or through major retail stockists, offering an ideal solution for occasional travellers who want performance on a budget.
Functional Strength
Solid travel basics without luxury pricing.
Go-To Users
Budget-conscious explorers and light packers.
Pricing: £59 – £180
- Website: www.eminent.com
- Phone: 0800 988 0335
- Address: Online retailer (UK-wide delivery)
- Email: uk@eminent.com
Review: ★★★★☆
“Affordable yet feels sturdy—perfect for students or short-term trips.”
8. Briggs & Riley – Built to Last a Lifetime
Briggs & Riley is a favourite among frequent fliers for its performance and peace of mind. The brand offers a lifetime guarantee, even covering damage caused by airlines.
Londoners appreciate its understated, functional designs, including the CX™ expansion system which adds capacity without bulk. Found in high-end retailers like Case Luggage, it’s ideal for serious travellers who want maximum performance from every journey.
Mechanical Advantage
Expandable designs backed by a lifetime guarantee.
Ideal Traveller
Loyal jet-setters and organised packers.
Pricing: £299 – £899
- Website: www.briggs-riley.co.uk
- Phone: 020 8740 1967
- Address: Available at Westfield London
- Email: contact@briggs-riley.co.uk
Review: ★★★★★
“The promise of a lifetime warranty gave me complete peace of mind—it’s luggage I can rely on for years to come.”
9. IT Luggage – Lightweight Innovation at Great Value
IT Luggage is a well-established British brand known for its ultra-lightweight suitcases and affordability. Based in Hertfordshire with a strong retail presence across London, IT Luggage has made a name for itself by offering dependable travel solutions that don’t weigh you down literally.
Their patented wide-handle design allows for more usable interior space, while their stylish prints and colours make them a standout on baggage carousels. The brand’s commitment to accessible pricing without sacrificing design or basic functionality has earned it a loyal following, especially among casual travellers, families, and students.
Unique Selling Point
Industry-leading lightweight designs with clever engineering.
Best Choice For
Budget-minded travellers and families needing multiple cases.
Pricing: £45 – £160
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Website: www.itluggage.com
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Phone: 01992 719500
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Address: Available in Debenhams, John Lewis, and online across London
Review: ★★★★☆
“Bought a full set before a family holiday light, easy to roll, and surprisingly roomy for the price!”
10. American Tourister – Fun, Functional & Globally Trusted
American Tourister, a sister brand to Samsonite, delivers vibrant, affordable luggage options that blend style with function. Popular in London department stores and travel retailers, the brand caters to travellers who want colourful, modern designs without compromising on durability.
Their collections often include hard-shell spinners, cabin-sized carry-ons, and matching luggage sets ideal for family holidays or youth travel. Known for its fun branding and accessible pricing, American Tourister is perfect for those who want both practicality and personality in their suitcase.
Defining Trait
Bold design choices that balance function and fun.
Ideal Fit
Young travellers, families, and casual holidaymakers.
Pricing: £55 – £180
- Website: www.americantourister.co.uk
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Phone: 020 7637 8200 (via Samsonite UK)
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Address: Stocked at Debenhams, John Lewis, and Samsonite stores in London
Review: ★★★★☆
“Loved the bold colours—easy to spot at baggage claim and light enough for my teens to carry themselves!
How Can You Choose the Right Luggage Store in London?
Finding the right luggage retailer in London means balancing price, quality, accessibility, and after-sale service.
Matching Your Travel Style to the Store
Frequent flyers may benefit from specialist brands like Tumi or Briggs & Riley, while casual holiday-goers might prefer Antler or Eminent. Consider whether you need in-person fittings, warranty services, or the ability to customise.
Personal Service vs Online Convenience
Many shops offer both in-person and online support, but visiting a store can offer benefits like hands-on testing, expert advice, and exclusive in-store collections.
Conclusion
From the luxury craftsmanship of Globe-Trotter to the practicality of Antler and the innovation of Away, London’s luggage scene is as diverse as the travellers it serves. With so many trusted options, residents and visitors alike can find the perfect companion for their next journey.
Whether you’re planning your first trip or upgrading your old suitcase, these top 10 best luggage companies in London offer reliability, style, and unmatched customer service.
FAQs About Best Luggage Companies in London
Which luggage brand offers the best value in London?
Eminent is widely considered the best value for budget-conscious shoppers in the city.
Are there London-based brands that offer handcrafted luggage?
Yes, Globe-Trotter offers luxury handcrafted pieces made in the UK.
Where can I find luggage suitable for business travel in London?
Tumi and Briggs & Riley both cater specifically to business travellers with smart designs.
Do any of these companies offer repair or maintenance services?
Yes, Case Luggage and London Luggage Co offer repair services, often on-site.
Which stores offer student discounts on travel gear?
Some stores, including Carlton and Antler, may feature limited-time offers or discounts for students during seasonal promotions.
Can I customise my luggage at these London stores?
Yes, Globe-Trotter and Tumi offer personalisation options in-store.
Are these luggage companies accessible through e-commerce?
All listed companies have well-established online stores for nationwide delivery.