Choosing from the many case management companies in London can feel overwhelming, especially when individuals or families are already dealing with the challenges of serious injury, illness, or long-term care needs.
Professional case management brings clarity, structure, and expert coordination to complex situations, helping clients achieve better outcomes and a higher quality of life. This guide explains what case management is, who it is for, how to choose the right provider, and highlights ten trusted companies serving London.
What Do Case Management Companies Do for Clients in London?
Case management companies support people with complex health, rehabilitation, and social care needs by acting as a central point of coordination. A professional case manager assesses the client’s situation, identifies goals, and develops a personalised plan that brings together medical treatment, therapy, care services, equipment, and community support.
In London, where services can be spread across NHS, private providers, and local authorities, case management ensures continuity. Case managers regularly review progress, adapt plans as needs change, and advocate for clients to make sure they receive appropriate and timely support. The aim is not only recovery but also independence, dignity, and long-term wellbeing.
Who Needs Case Management Services and Why?
People seek support from case management companies when their needs become too complex to manage alone. This often includes individuals who have experienced brain or spinal injuries, serious accidents, strokes, or neurological conditions. It also includes people with long-term disabilities, mental health needs, or children requiring specialist developmental support.
Families frequently turn to case management when they are struggling to coordinate appointments, therapies, carers, and funding. A dedicated case manager reduces this burden, offering professional guidance and emotional reassurance while keeping the client’s goals at the centre of every decision.
How Can You Choose the Right Case Management Company?
Selecting the right provider is a critical step. A good case management company should demonstrate strong clinical expertise, transparent communication, and a genuine commitment to person-centred care. Experience in handling similar cases is essential, as is a clear understanding of local London services.
Professional backgrounds in nursing, occupational therapy, physiotherapy, or social work are common among case managers. Many are members of recognised bodies such as BABICM or CMSUK, which reflects adherence to high standards. Reviews and testimonials can provide insight into how companies support clients in real-life situations. Most importantly, the client and family should feel comfortable and confident with the case manager, as this relationship is central to success.
Which Are the Top 10 Case Management Companies in London?
1. NeuroHealth Case Management Services – “Specialists in Neurological Recovery and Life Care”
NeuroHealth Case Management Services is a leading London-based provider specialising in the care of individuals with neurological injuries and complex conditions. Their dedicated team of professionals works with people recovering from brain injuries, spinal cord injuries, and progressive neurological disorders, ensuring their needs are fully supported through every stage of recovery.
The company is known for creating tailored care and rehabilitation plans that bring together therapy, health services, and life planning. Each case is managed with a focus on promoting independence and improving daily functioning.
Their case managers work closely with families, legal teams, and health professionals, ensuring the best possible coordination and communication. NeuroHealth’s London presence means their support is both local and responsive, making a real difference in clients’ day-to-day lives. Their reputation is built on clinical excellence, empathy, and strong results in neurological recovery.
Specialty
Clinical Focus – Neurological rehabilitation and long-term injury management
Best For
Individuals in London with brain, spinal, or degenerative neurological conditions
- Website: https://nhcm.co.uk/
- Phone:
- Address: Wingate Business Exchange, Office 5, 64-66 Wingate Square, London, SW4 0AF
- Email: info@nhcm.co.uk
2. Corporé – “Integrated Rehabilitation with National Expertise”
Corporé is a nationally recognised case management company offering a wide range of services to clients across the UK, including those in London. Known for their integrated approach, they bring together clinical case management, rehabilitation planning, and medico-legal support for people recovering from severe injuries.
Their case managers are skilled in working with clients who have suffered from road traffic accidents, workplace injuries, and other traumatic events. Corporé’s strength lies in their ability to collaborate with insurers, legal professionals, and healthcare providers to create comprehensive recovery plans.
Their structured and process-driven service ensures nothing is missed, helping clients return to a stable, independent life as smoothly as possible. For those navigating both the legal and care aspects of a complex injury, Corporé provides a dependable and experienced hand.
Specialty
Core Strength – Integrated rehabilitation and medico-legal case management
Best For
Clients recovering from serious accidents who need legal and rehabilitation coordination
- Website: https://www.corpore.co.uk
- Phone: 03330 063 677
- Address: 6th Floor, 1 Tithebarn Street, Liverpool, L2 2NZ (serves London)
- Email: info@corpore.co.uk
3. Anglia Case Management – “Person-Centred Support for Independence”
Anglia Case Management offers high-quality, client-focused case management for both adults and children facing long-term rehabilitation or care needs. With services extending into the London area, Anglia’s case managers work to ensure that every individual they support can live as independently as possible.
Their team assesses the client’s goals and environment before creating a flexible care plan tailored to meet those goals. From coordinating therapies to managing carers and sourcing equipment, Anglia’s professionals ensure every detail is handled with compassion and precision.
They place a strong emphasis on collaboration, involving families and wider support teams in planning and delivery. Their holistic model of care has made them one of the most respected names in case management in the South East and beyond.
Specialty
Service Emphasis – Holistic, goal-oriented rehabilitation and care support
Best For
Families needing adaptable support for adults or children with long-term needs
- Website: https://www.angliacasemanagement.co.uk/
- Phone: 01359 271900
- Address: Ticehurst Yard, Beyton Road, Tostock, Bury St Edmunds, Suffolk, IP30 9PH
- Email: admin@angliacasemanagement.co.uk
4. Bush & Co – “Leading Rehabilitation and Case Management Experts”
Bush & Co is one of the most established and respected names in the UK’s case management sector. Serving London clients through their nationwide network, they specialise in working with people who have experienced catastrophic injuries and require structured, expert-led rehabilitation. Their case managers come from robust clinical backgrounds and are known for their professionalism and attention to detail.
Bush & Co not only assists with physical and mental recovery but also handles logistics like sourcing carers, therapy scheduling, and liaising with legal teams. Their approach is data-driven and outcomes-focused, which makes them a preferred partner for solicitors and insurers. With a long track record in complex case management, Bush & Co is trusted to support the most challenging rehabilitation journeys.
Specialty
Specialist Area – High-acuity, expert-led rehabilitation and long-term planning
Best For
Clients with catastrophic injuries requiring structured, clinical oversight
- Website: https://www.bushco.co.uk/
- Phone: 01327 876210
- Address: Contact for London-based services
- Email: enquiries@bushco.co.uk / hello@bushco.co.uk
5. ILS Case Management (Independent Living Solutions) – “Supporting Independent Living After Injury”
Independent Living Solutions (ILS) is dedicated to helping clients across London achieve sustainable independence after serious injury or illness. Their strength lies in developing practical, realistic plans that allow clients to regain control of their lives. ILS works closely with families and care teams to ensure that support services meet real-world needs.
Their approach blends clinical knowledge with a deep understanding of community resources, helping clients transition from hospital to home and beyond. The company places great importance on adapting services as the client’s condition evolves, offering responsive and compassionate support. With a strong team of case managers from healthcare backgrounds, ILS continues to make a meaningful difference in the lives of those they support.
Specialty
Practice Focus – Daily living, rehabilitation, and return-to-independence planning
Best For
Adults recovering from injury and aiming to resume daily life with autonomy
- Website: https://www.indliv.co.uk
- Phone: 01722 742442
- Address: Mills House, Mills Way, Amesbury, SP4 7RX (serves London)
- Email: support@indliv.co.uk
6. UK Case Management Limited – “Bespoke Care for Complex Needs”
UK Case Management Limited provides tailored case management for adults and children living with complex medical, neurological, or developmental needs. Operating across London, they deliver support that is highly individualised, starting with in-depth assessments and goal setting. Their case managers coordinate care packages, assist with housing and equipment, and facilitate education or return-to-work planning when required.
Known for transparency and collaboration, they involve families and professionals at every stage. The company stands out for its ethical, client-led approach and its ability to create long-term relationships that support recovery and wellbeing. Whether a case is short-term or ongoing, UK Case Management delivers solutions that are both structured and adaptable.
Specialty
Key Approach – Bespoke, flexible care and case coordination
Best For
Individuals with multi-layered needs who require holistic case planning
- Website: https://www.ukcasemanagement.co.uk/
- Phone: 01347 824447
- Address: 2 Newton House, Birch Way, Easingwold Business Park, Easingwold, York, YO61 3FB
- Email: Contact Form
7. Brownbill Case Management Services – “Compassionate Expertise in Complex Care”
Brownbill Case Management is highly regarded for its compassionate and structured support, particularly for clients living with neurological injuries and long-term disabilities. The company’s ethos centres on improving life outcomes, not just managing services. Each client’s rehabilitation plan is designed to reflect personal goals and practical needs, with regular reviews to ensure effectiveness.
Case managers liaise with health professionals, carers, and legal representatives to provide seamless coordination. Their hands-on, empathetic style makes them particularly valued by families navigating the stress of long-term care. Brownbill delivers services across London, ensuring access to a wide network of trusted care providers.
Specialty
Care Philosophy – Client-focused, empathetic long-term support
Best For
Families seeking emotionally supportive care planning for complex needs
- Website: https://www.brownbill.com/
- Phone: Via website form
- Address: Outskirts of Thame; serves London
- Email: Via website form
8. NJ Case Management – “Personalised Support with a Human Touch”
NJ Case Management is a boutique provider offering highly personalised support for clients across London and the South East. The company is built on strong relationships, trust, and understanding of each client’s unique challenges. Their approach is hands-on and flexible, with services tailored to real-world recovery and reintegration goals.
NJ’s case managers are known for being directly involved in their clients’ day-to-day progress, offering support in therapy, housing, equipment, and employment. This personal level of care has helped the company earn a strong reputation among both families and professionals. NJ specialises in building long-term, positive outcomes that respect the client’s independence and choices.
Specialty
Working Style – Personalised, hands-on support with consistent care
Best For
Clients looking for one-to-one involvement and long-term rapport
- Website: https://www.njcasemanagement.co.uk/
- Phone: 01727 567 161
- Address: St Albans; serves London and South East
- Email: natalija@njcasemanagement.co.uk
9. Total Case Management Limited – “Comprehensive Coordination for Life Care”
Total Case Management provides structured, long-term coordination for clients requiring complex care and rehabilitation. Their focus is on creating efficient, integrated plans that bring together multiple services into one cohesive pathway. With experience supporting a wide variety of conditions from traumatic injuries to chronic illness the company builds relationships with all stakeholders, including therapists, legal professionals, and community services.
Total’s approach is consistent and goal-oriented, making them a valuable partner in high-need cases. Their presence in London allows them to support clients with timely, responsive case management that evolves as needs shift.
Specialty
Service Scope – Total life care coordination for complex and ongoing needs
Best For
Clients requiring structured support across multiple services and professionals
- Website: https://www.totalcm.org.uk
- Phone: 01928 732 999
- Address: Frodsham Business Centre, Office C5, Bridge Lane, Frodsham, WA6 7FZ
- Email: enquiries@totalcm.org.uk
10. AJ Case Management – “Flexible Solutions for Long-Term Support”
AJ Case Management is known for its flexible, client-led approach to rehabilitation and long-term support. Their team works with clients in London to design care plans that adapt over time, ensuring ongoing relevance and effectiveness. AJ’s focus is on making services work for the individual, not the other way around.
They coordinate everything from therapy sessions to home adjustments and employment support, often in collaboration with families and clinicians. The company places a strong emphasis on listening, goal setting, and sustainable care. Clients appreciate their responsive communication and personalised support.
Specialty
Support Style Adaptable case management for changing life situations
Best For
Individuals who need evolving, tailored support over the long term
- Website: https://ajcasemanagement.com
- Phone: 01902 244170
- Address: James House, Newport Road, Albrighton, Wolverhampton, West Midlands WV7 3FA
- Email: office@ajcasemanagement.com
How Much Do Case Management Services Typically Cost in London?
The cost of case management depends on the complexity of the case, the level of expertise required, and the duration of support. In London, hourly rates often range from around £80 to over £150. Funding may come from insurance, compensation claims, local authority support, or private payment.
Average Cost Comparison Table
| Type of Service | Typical Hourly Rate (£) | Suitable For |
| Brain injury case management | 100 – 150 | Complex neurological rehabilitation |
| Spinal injury support | 100 – 150 | Long-term mobility and care needs |
| Mental health case management | 80 – 120 | Community and recovery support |
| Paediatric case management | 90 – 140 | Children with complex needs |
| Short-term coordination | 80 – 110 | Discharge and transition planning |
| Long-term complex care | 100 – 150+ | Ongoing life care cases |
What Qualifications and Experience Should a Case Manager Have?
A professional case manager usually has a clinical or social care background, such as nursing, occupational therapy, physiotherapy, or social work. Registration with relevant professional bodies and ongoing training are essential to maintain high standards. Experience in managing complex cases, strong communication skills, and an ethical, client-centred approach are equally important when choosing among case management companies.
How Do Case Management Companies Improve Quality of Life?
By bringing structure to complex situations, case management companies help clients access the right services at the right time. This often leads to better rehabilitation outcomes, fewer crises, and improved independence. Families benefit from reduced stress, knowing there is a professional overseeing care and advocating for their loved one. Over time, this coordinated approach supports both physical recovery and emotional wellbeing.
How Can You Begin Working with a Case Management Company in London?
The process usually starts with a referral from a solicitor, insurer, GP, or a direct enquiry from the family. An initial assessment explores needs, goals, and circumstances before a personalised plan is developed. Once agreed, the case manager coordinates services and maintains regular reviews, adjusting support as the client’s situation evolves.
Conclusion
With so many case management companies in London, taking time to understand your needs and explore reputable providers is essential. The right case manager can transform complex challenges into a structured path towards recovery, independence, and stability. By choosing a company with experience, professionalism, and a client-first approach, individuals and families can move forward with confidence.
FAQs About Case Management Companies in London
How is case management different from standard care services?
Case management focuses on planning, coordination, and oversight of multiple services, ensuring all aspects of care work together rather than providing isolated support.
Can case managers coordinate both NHS and private services?
Yes, many case managers work closely with NHS teams, private providers, and community services to deliver seamless care.
Is case management only for people with injuries?
No, it also supports those with chronic illness, disabilities, mental health needs, and age-related conditions.
How long does someone usually need case management?
The duration varies widely, from short-term support after hospital discharge to lifelong involvement for complex conditions.
Are case management companies regulated in the UK?
While regulation depends on the services offered, many adhere to professional standards set by bodies such as BABICM and CMSUK.
Can families be actively involved in case management?
Yes, family involvement is encouraged to ensure care plans are practical and aligned with daily life.
Do children qualify for case management services?
Yes, paediatric case management supports children with complex medical or developmental needs.