Accessing affordable and secure housing in London can be difficult, especially for those on lower incomes. Social housing companies play a key role in meeting this need by offering quality homes at below-market rent, often supported by additional services such as repairs, tenancy advice, and community programmes.
These not-for-profit organisations work across the capital, partnering with local councils to provide stable housing for families, older people, key workers, and vulnerable individuals. This article outlines the top 10 social housing companies in London, chosen based on their size, reputation, tenant feedback, and service delivery. Whether you’re applying through your borough or exploring housing options, these providers are among the most reliable in the city.
What Are Social Housing Companies and How Do They Support Londoners?
Social housing companies are organisations responsible for providing affordable homes to people who may not be able to rent or buy property on the open market. In London, these companies are a crucial part of the housing system, supporting individuals and families affected by high property prices, limited housing supply, and rising living costs.
Most social housing companies operate as not-for-profit housing associations or are linked to local authorities. They are officially known as Registered Providers of Social Housing and are regulated to ensure homes are safe, rents are fair, and tenants are treated properly. Their role goes beyond simply offering accommodation. Many also provide tenancy support, maintenance services, community programmes, and assistance for vulnerable residents.
In a city as complex and diverse as London, social housing companies help maintain social stability by ensuring access to long-term, secure housing for key workers, low-income households, older residents, and people with additional support needs.
Which Are the Top 10 Social Housing Companies in London?
1. Peabody Trust – “A Historic Provider Shaping Modern London Housing”
Peabody Trust is one of the oldest and largest social housing companies in London, with roots dating back to the 19th century. The organisation manages a vast portfolio of homes across nearly every London borough. It is known for combining long-term housing provision with community-focused regeneration projects.
Peabody supports a wide range of residents, including families, older people, and individuals requiring supported housing. The organisation reinvests surplus income into maintaining homes and developing new affordable properties.
Peabody also delivers employment, wellbeing, and digital inclusion programmes. Its scale allows it to work closely with local councils and government bodies.
Core Focus
Large-scale affordable housing combined with community regeneration.
Ideal For
Residents seeking long-term social housing across multiple London boroughs.
- Website: https://www.peabody.org.uk
- Phone: (01206) 773005
- Address: 45 Westminster Bridge Rd London SE1 7JB
- Email: Via official contact form
2. Clarion Housing Group – “The UK’s Largest Housing Association”
Clarion Housing Group operates as one of the largest housing associations in the UK, with a significant presence across London. It manages tens of thousands of homes and focuses on delivering affordable rent, shared ownership, and supported housing.
Clarion is involved in major housing development projects aimed at increasing supply in high-demand areas. The organisation places emphasis on digital services, allowing tenants to manage accounts and repairs online.
It also runs social impact programmes linked to employment and financial wellbeing. Clarion works closely with local authorities on housing allocation. Its size allows broad service coverage, though experiences may vary by region.
Primary Strength
High-volume housing delivery with strong development capacity.
Suitable For
Households applying through council housing registers in London.
- Website: https://www.clarionhg.com
- Address: 5th Floor, Greater London House, Hampstead Road, London NW1 7QX
- Email: Via online enquiry form
3. Notting Hill Genesis – “Affordable Homes with a Community Focus”
Notting Hill Genesis is a major housing association operating across North, West, and Central London. The organisation provides social rent, affordable rent, and shared ownership homes. It places strong emphasis on neighbourhood services and community engagement.
Notting Hill Genesis also offers specialist housing for older residents and supported living options. The provider is known for its regeneration work in urban areas. Tenant services include repairs management and resident involvement initiatives. It continues to expand its housing stock through development partnerships.
Key Capability
Urban regeneration combined with mixed-tenure housing.
Best Matched To
Applicants interested in shared ownership or supported housing.
- Website: https://www.nhg.org.uk
- Phone: 020 3815 0000.
- Address: Bruce Kenrick House, 2 Killick Street, London, N1 9FL
- Email: info@nhg.org.uk
4. L&Q Group – “Delivering Homes at Scale Across London”
L&Q Group is one of the most prominent social housing companies in London, managing a large number of properties across the capital. The organisation is heavily involved in regeneration and new-build developments.
L&Q provides social rent, affordable rent, and home ownership schemes. It operates across a wide range of boroughs, making it accessible to many applicants. The association also supports residents through employment and training initiatives. L&Q publishes regular performance updates for transparency. Its scale makes it a key player in London’s housing strategy.
Operational Advantage
Large-scale regeneration and housing delivery.
Well Suited For
Applicants seeking long-term housing in regenerated estates.
- Website: https://www.lqgroup.org.uk
- Phone: 0300 456 9998
- Address: 29-35 W Ham Ln, London E15 4PH
- Email: Online enquiries only
5. Metropolitan Thames Valley Housing – “Specialist Support with Housing Provision”
Metropolitan Thames Valley Housing operates across London and surrounding areas, offering both general needs and supported housing. The organisation focuses on providing homes for people with additional needs, including mental health support. It manages a substantial number of properties and has a reputation for specialist services.
MTVH works with charities and local authorities to deliver tailored housing solutions. Tenant support and wellbeing services form a key part of its offering. It also invests in digital systems for service access.
Service Emphasis
Supported housing and specialist care accommodation.
Most Appropriate For
Residents requiring additional housing-related support.
- Website: https://www.mtvh.co.uk
- Phone: 0203 535 3535
- Address: 77 Hatton Garden Holborn London EC1N
- Email: Contact form available
6. Hyde Housing – “Sustainability-Focused Housing Provider”
Hyde Housing operates across London and the South East, managing thousands of affordable homes. The organisation is known for its commitment to sustainable housing and energy efficiency.
Hyde provides social rent, affordable rent, and shared ownership options. It also runs community programmes aimed at improving tenant wellbeing. Hyde works closely with local councils on development projects. Its focus includes reducing carbon emissions in housing stock.
Strategic Priority
Energy-efficient and sustainable housing.
Recommended For
Tenants interested in environmentally focused housing providers.
- Website: https://www.hyde-housing.co.uk
- Phone: +44 800 328 2282
- Address: 30 Park Street, London, SE1 9EQ
- Email: communications@hyde-housing.co.uk
7. Southern Housing – “Housing Solutions for Diverse Communities”
Southern Housing manages a wide range of homes across South and East London. The organisation supports residents from various backgrounds, including vulnerable groups.
It provides general needs housing, supported housing, and temporary accommodation. Southern Housing places emphasis on tenancy sustainment and resident support. It operates within a regulated framework to ensure safety and service quality. Community engagement is a central part of its approach.
Core Objective
Inclusive housing and tenant support services.
Ideal Audience
Households requiring additional tenancy support.
- Website: https://www.southernhousing.org.uk
- Phone: 0300 303 1066
- Address: 59-61 Clerkenwell Road, London, EC1M 5LA
- Email: hello@southernhousing.org.uk
8. One Housing – “Specialist Inner London Provider”
One Housing focuses primarily on Inner London boroughs and specialises in supported housing. The organisation provides accommodation for people with mental health needs, older residents, and key workers.
It operates smaller-scale housing schemes with targeted support services. One Housing has a long-standing presence in inner-city communities. It works closely with local authorities and health services. Its approach prioritises housing stability and care.
Specialist Area
Mental health and supported housing.
Best Fit For
Residents needing specialist accommodation in Inner London.
- Website: https://www.onehousing.co.uk
- Phone: +44 345 111 0000
- Address: Arlington House, Arlington Rd, London NW1 7HE
- Email: Contact via website
9. Guinness Partnership – “Long‑Established Provider with Nationwide Strength”
Guinness Partnership is one of the oldest and most recognised housing associations in the UK, with a strong operational presence across London. The organisation manages a large portfolio of social and affordable homes, supporting residents from diverse backgrounds. Guinness Partnership is particularly known for its housing for older people, alongside general needs and supported housing.
It operates under a not‑for‑profit model, reinvesting income into property maintenance and new developments. The organisation works closely with local authorities to deliver long‑term housing solutions. Its experience and scale allow it to maintain consistent service standards. Guinness also places importance on resident wellbeing and tenancy sustainability.
Primary Strength
Housing provision backed by long-standing experience and national reach.
Best Suited For
Older residents and households seeking stable, long-term social housing.
- Website: https://www.guinnesspartnership.com
- Phone: 0303 123 1890.
- Address: 7th Floor, 350 Euston Road, Regent’s Place, London, NW1 3AX
10. A2Dominion – “Affordable Homes with a Focus on Quality and Support”
A2Dominion is a leading not-for-profit housing provider with a strong presence in London and the South of England. The organisation manages thousands of homes across Greater London, offering social rent, intermediate rent, and shared ownership options.
A2Dominion also delivers housing services to vulnerable groups, including those with disabilities, young people leaving care, and survivors of domestic abuse. The provider places a strong emphasis on delivering high-quality customer service, efficient repairs, and modern digital access. It works closely with local councils to meet growing housing demand in London’s fast-moving market.
Key Feature
Wide-ranging housing options with strong tenant support frameworks.
Targeted At
Households needing secure, affordable housing with additional care and support services.
- Website: https://www.a2dominion.co.uk
- Phone: 0800 432 0077
- Address: 113 Uxbridge Road, Ealing, London W5 5TL
- Email: customer.services@a2dominion.co.uk
What Services Do Social Housing Companies Typically Offer in London?
Social housing companies in London provide a wide range of housing options designed to meet different needs. The most common form is social rent, which is set below market rates and intended for households with limited income. Many providers also offer affordable rent properties, where rent is capped at a percentage of local market value.
Beyond standard accommodation, some organisations deliver shared ownership schemes, allowing residents to buy a portion of their home while paying rent on the remainder. Supported housing is another key service, particularly for individuals facing mental health challenges, disabilities, or those at risk of homelessness.
In addition to housing, tenants often have access to support services such as budgeting advice, employment guidance, digital skills training, and wellbeing programmes. These services are designed to help residents maintain stable tenancies and improve overall quality of life.
How Do Tenants Apply for Social Housing in London?
Applying for social housing in London involves a structured process that ensures priority is given to those most in need. While the exact system may vary slightly by borough, the general steps are consistent across most local authorities and registered housing providers.
Here is a step-by-step guide to how the process typically works:
Step 1: Register with Your Local Council
You must apply through the housing department of your local borough council. This is known as joining the housing register. Each council has its own application form, usually available online or in person.
Step 2: Submit Your Supporting Documents
You will need to provide key information and documents, including:
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Proof of identity (passport, driving licence)
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Income details and benefit statements
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Information about your current housing situation
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Medical evidence (if applicable)
This helps the council assess your level of housing need.
Step 3: Undergo Eligibility and Needs Assessment
Once registered, the council will assess your application. They will consider:
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Whether you’re legally eligible for social housing
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If you have a local connection to the borough
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Whether your current housing is unsuitable due to overcrowding, medical needs, or risk of homelessness
Step 4: Receive Your Priority Band or Points Rating
Applicants are then placed into priority bands (e.g., Band A to D) or awarded points, depending on the borough’s allocation policy. Your position on the waiting list is determined by:
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The severity of your housing need
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How long you’ve been waiting
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Your specific circumstances
Step 5: Bid for Suitable Properties
Most London councils use a choice-based lettings system, where applicants can browse available properties and place bids on homes that suit their needs. You can usually bid on a set number of properties each week.
Step 6: Receive a Housing Offer
If your bid is successful or you’re matched with a suitable home, you will receive an offer of accommodation. If declined, your position may be affected unless you have a valid reason.
In high-demand areas, councils may also make direct offers based on your priority status and urgency.
Step 7: Sign Tenancy and Move In
If you accept the offer, you’ll be given a tenancy agreement to sign. Most social housing tenants receive an assured tenancy or a starter tenancy that may become permanent over time. You can then arrange your move and settle into your new home.
What Should You Know Before Choosing a Housing Association?
Not all housing associations operate in the same way, and choosing the right one can have a long-term impact on a tenant’s experience. It is important to understand where the organisation operates, what types of properties it manages, and how responsive it is to repairs and maintenance issues.
Tenancy agreements can differ between providers, with some offering lifetime tenancies and others providing fixed-term arrangements. Reviewing tenant feedback and published performance reports can give valuable insight into how well a housing association communicates and resolves issues.
Understanding complaint procedures and tenant rights is also essential, as these factors contribute significantly to trust and long-term satisfaction.
How Do Social Housing Companies Ensure Trust and Accountability?
Trustworthiness is a fundamental requirement for social housing companies. All registered providers in England are overseen by the Regulator of Social Housing, which monitors governance, financial stability, and consumer standards.
Housing associations are required to publish performance information, conduct tenant satisfaction surveys, and maintain clear complaints processes. Many also involve residents in decision-making through tenant panels or advisory boards.
Regular inspections, transparent reporting, and adherence to safety standards help ensure that tenants are protected and that providers remain accountable for the homes they manage.
How Do the Top 10 Providers Compare?
The table below provides a general comparison of the leading social housing companies operating in London. Figures are approximate and based on publicly available data.
| Housing Company | Homes Managed | Areas Covered | Average Google Rating | Notable Focus |
| Peabody Trust | 104,000+ | All London boroughs | 3.9 | Community regeneration and support services |
| Clarion Housing Group | 125,000+ | Greater London & beyond | 3.6 | Affordable housing and digital services |
| Notting Hill Genesis | 55,000+ | North, West & Central London | 3.7 | Shared ownership and older persons housing |
| L&Q Group | 120,000+ | Most London boroughs | 3.4 | Large-scale regeneration projects |
| Metropolitan Thames Valley | 57,000+ | West & South London | 3.8 | Supported and specialist housing |
| Hyde Housing | 50,000+ | London & South East | 3.5 | Sustainable housing initiatives |
| Southern Housing | 78,000+ | South and East London | 3.9 | Housing for vulnerable residents |
| One Housing | 17,000+ | Inner London | 3.3 | Mental health and key worker housing |
| Shepherds Bush Housing Group | 5,000+ | West London | 4.1 | Community-led housing |
| Family Mosaic | — | Formerly London-wide | — | Now part of Peabody |
What Trends Are Shaping the Future of Social Housing in London?
London’s social housing sector is evolving in response to growing demand and changing policy. Providers are increasingly focusing on energy-efficient homes, estate regeneration, and digital services that allow tenants to manage accounts and report repairs online.
Rising population levels and ongoing affordability challenges mean demand for social housing continues to outpace supply. As a result, housing associations are working closely with councils and government bodies to secure funding and deliver new developments that meet modern living standards.
Conclusion
The top social housing companies in London play a critical role in maintaining access to safe, affordable housing across the capital. While each provider differs in size and focus, they all operate within a regulated framework designed to protect tenants and uphold service standards.
For individuals seeking social housing, understanding how these organisations work and what they offer can make the process clearer and more manageable. The best provider will depend on location, housing needs, and the level of support required.
FAQs About Social Housing Companies in London
How can someone apply for social housing in London?
Applications are made through local councils, where applicants join a housing register and are assessed based on need.
Are housing associations the same as councils?
No. Housing associations are independent, not-for-profit organisations, while councils are local government bodies.
What rent types are available through social housing companies?
Social rent, affordable rent, and shared ownership are the most common options.
Is it possible to move to a different housing association?
Tenants may apply elsewhere or use mutual exchange schemes, subject to eligibility.
Who regulates social housing companies in the UK?
They are regulated by the Regulator of Social Housing in England.
Do social housing companies provide support services?
Many offer additional support such as employment advice, wellbeing services, and tenancy sustainment help.
How can tenants check if a provider is reliable?
Checking regulatory status, tenant reviews, and published performance reports can help assess trustworthiness.