In today’s fast-paced ecommerce landscape, logistics plays a pivotal role in ensuring customer satisfaction. As consumer expectations around delivery speed and accuracy continue to rise, businesses in London are turning to professional pick and pack companies to handle their fulfilment needs.
These specialised service providers offer more than just warehousing they streamline the entire order process from inventory management to packaging and dispatch. For businesses of all sizes, outsourcing fulfilment has become a strategic move to reduce operational costs, increase scalability, and improve service levels.
This guide explores the top 10 pick and pack companies in London, carefully selected based on service quality, technology, scalability, and client feedback. Whether you’re a startup seeking flexible solutions or an established retailer aiming for operational efficiency, this list will help you find the right fulfilment partner in the capital.
What Exactly Do Pick and Pack Companies Do?
Pick and pack companies handle the operational side of order fulfilment storing your products, selecting the right items when an order comes in, packing them securely, and dispatching them to customers.
This process is especially critical for ecommerce brands, as it allows them to scale without the need for in-house storage or shipping teams. Instead of managing logistics themselves, businesses can outsource this function to professionals who specialise in fast, accurate, and efficient fulfilment.
For example, a skincare company selling online might store its inventory with a pick and pack provider in London. When someone places an order, the fulfilment team picks the items, packs them securely, and arranges delivery often the same day.
Top 10 Pick and Pack Companies in London
1. Zendbox – “Premium ecommerce fulfilment without compromise”
Zendbox delivers top-tier fulfilment for fast-scaling ecommerce brands that prioritise speed and customer experience. Their operations are SLA-driven, ensuring rapid processing, same-day dispatch, and premium branded packaging. Zendbox reduces fulfilment errors through smart inventory management and real-time order health monitoring.
They offer late dispatch windows ideal for London-based orders. Brands benefit from extensive reporting tools that highlight cost and performance metrics. Services include kitting, inserts, and tailored packaging for an exceptional unboxing experience. Their system is designed for high-AOV brands requiring precision and speed.
Operational Strength
Detail-oriented fulfilment built to support premium customer experience.
Tailored Fit
High-growth D2C brands in beauty, lifestyle, and tech.
- Website: zendbox.io
- Phone: +44 (0)20 0000 0000
- Address: Greater London coverage; hub in South East
- Email: hello@zendbox.io
Review: ★★★★☆ “Orders fly out same-day and the packaging quality lifted our reviews.”
2. Bezos.ai – “AI-powered fulfilment for modern brands”
Bezos.ai offers fully managed fulfilment powered by automation and machine learning. Their platform simplifies order processing, warehousing, and shipping for ecommerce brands aiming to scale fast. With a nationwide fulfilment network that includes strong London coverage, they optimise deliveries for speed and cost.
Brands can connect their ecommerce stores in minutes, accessing real-time tracking, automated returns, and a rules engine that adapts to volume changes. Their data-driven insights help reduce delivery errors and improve customer satisfaction. Bezos.ai is ideal for D2C brands looking for lean, tech-enabled logistics without heavy setup.
Distinct Advantage
AI-driven fulfilment platform that evolves with your business.
Most Suitable For
Fast-growing ecommerce brands that want smarter, scalable logistics.
- Website: bezos.ai
- Phone: +44 (0)20 8133 7922
- Address: Fulfilment hubs with London delivery reach
- Email: hello@bezos.ai
Review: ★★★★☆ “Set up was quick, and we saw shipping errors drop almost instantly.”
3. Huboo – “Full-service fulfilment, simple pricing”
Huboo’s modular fulfilment model is perfect for SMEs and startups needing clarity and control. Their micro-hub approach ensures high pick accuracy even during seasonal surges. Brands benefit from same-day processing, simple onboarding, and user-friendly dashboards. Huboo integrates quickly with platforms like Shopify, eBay, and Amazon.
Kitting, FBA prep, and returns are handled in-house, reducing the need for extra vendors. The transparent pricing structure supports stable logistics costs month to month. Huboo’s London service is backed by a strong UK-wide fulfilment footprint.
Notable Feature
Modular micro-hub network providing fast and scalable order handling.
Business Match
Emerging D2C brands seeking affordable fulfilment with fast onboarding.
- Website: huboo.com
- Phone: +44 (0)117 911 4369
- Address: UK-wide fulfilment; London serviced via central hubs
- Email: hello@huboo.com
Review: ★★★★☆ “Costs stayed predictable even when our volumes spiked.”
4. 3P Logistics – “Omnichannel fulfilment tailored to your business”
3P Logistics is a full-service fulfilment provider offering end-to-end logistics solutions for B2C and B2B brands across the UK, including London. They manage everything from order pick and pack to kitting, value-added services, and international dispatch.
Their tech platform integrates with over 100 ecommerce systems, providing seamless control over multi-channel fulfilment. With custom packaging, branded inserts, and returns handling, they ensure a premium customer experience. 3P Logistics also supports bulk pallet movements, making it suitable for retail and wholesale clients.
They have over two decades of experience and a reputation for flexible service. Their London coverage ensures fast final-mile delivery backed by efficient warehouse operations.
Unique Strength
End-to-end omnichannel fulfilment with advanced system integrations.
Best For
Retailers and D2C brands managing B2B and B2C channels under one roof.
- Website: 3p-logistics.co.uk
- Phone: +44 (0)1942 402 200
- Address: National fulfilment network with London coverage
- Email: hello@3p-logistics.co.uk
Review: ★★★★☆ “They helped us unify retail and D2C orders into one streamlined system.”
5. ILG – “Fashion and beauty fulfilment specialists”
ILG focuses on premium goods, offering tailored fulfilment for fashion, cosmetics, and luxury D2C brands. Their service prioritises flawless presentation, delicate handling, and added value services like embroidery and gift wrapping. Returns are processed efficiently, improving resale rates and customer satisfaction.
London-based clients benefit from fast dispatch and close proximity to key courier partners. Their facilities include dedicated teams trained for high-touch items. ILG helps brands enhance loyalty with consistent unboxing experiences. Reporting tools assist in merchandising and stock planning.
Defining Quality
High-touch fulfilment focused on brand presentation and care.
Perfect Client Type
Luxury brands looking for custom packaging and careful product handling.
- Website: international-logistics-group.com
- Phone: +44 (0)1293 652 000
- Address: South East centres with strong London coverage
- Email: enquiries@ilguk.com
Review: ★★★★☆ “Packaging is gorgeous and error rates are consistently low.”
6. Packfleet – “Eco-friendly fulfilment with a local touch”
Packfleet combines sustainable logistics with efficient pick and pack fulfilment, offering same-day and next-day delivery within London. Using its own fleet of electric vehicles, Packfleet ensures low-emission, carbon-neutral deliveries while maintaining high service standards.
Their fulfilment service includes order processing, branded packaging, and real-time tracking, all managed via a custom-built tech platform.
The intuitive dashboard gives ecommerce brands full visibility over orders, inventory, and delivery performance. Integration is quick and seamless with major ecommerce platforms. Their local operations mean later cut-off times and faster delivery windows. Packfleet is perfect for brands that prioritise customer experience and the environment.
Eco Edge
Sustainable fulfilment powered by 100% electric delivery fleet.
Best Matched With
London-based D2C brands looking for fast, green, customer-first logistics.
- Website: packfleet.com
- Phone: +44 (0)20 4538 0130
- Address: London-based fulfilment hub and delivery fleet
- Email: hello@packfleet.com
Review: ★★★★☆ “Deliveries are fast, and our customers love the eco-friendly touch.”
7. Fulfilment.com – “Global fulfilment with local precision”
Fulfilment.com provides cloud-based order fulfilment solutions with a strong presence in the UK, including reliable service for London-based ecommerce brands. Their distributed network of international fulfilment centres enables fast shipping across the UK, EU, and beyond.
The platform offers real-time order tracking, inventory sync, and powerful analytics that help brands optimise shipping strategies. With integrations for major ecommerce platforms like Shopify, WooCommerce, and Amazon, setup is fast and scalable. Their tech-first approach ensures that fulfilment processes are efficient and transparent.
Fulfilment.com is a good choice for brands that need both local agility and international reach. Their systems also support returns management and SLA tracking.
Key Advantage
Global reach paired with a cloud-based platform built for scale.
Best Fit
UK-based ecommerce brands planning international expansion with local reliability.
- Website: fulfilment.com
- Phone: +1 855 476 5463 (Global HQ – UK support via site)
- Address: UK fulfilment centre with London delivery support
- Email: sales@fulfilment.com
Review: ★★★★☆ “We shipped globally from day one without delays — tracking is spot-on.”
8. Cloud Fulfilment – “Flexible pick and pack with strong service”
Cloud Fulfilment delivers adaptable fulfilment with excellent customer service and modern integrations. Their platform syncs with ecommerce carts and ERPs, ensuring fast onboarding and minimal setup issues. Their hands-on account support is especially valued by SMEs growing quickly.
Cloud’s services include packaging, inserts, returns, and kitting all configured via their tech stack. They focus on reducing WISMO queries through accurate tracking and carrier selection. With competitive cut-off times, London orders ship quickly. Their steady performance makes them a safe, scalable choice for smaller brands.
Service Highlight
Personalised support helping businesses scale without logistics stress.
Recommended For
SMEs needing flexibility, fast setup, and responsive communication.
- Website: cloudfulfilment.co.uk
- Phone: +44 (0)1293 554 380
- Address: South East-based; London orders shipped daily
- Email: sales@cloudfulfilment.co.uk
Review: ★★★★☆ “Support is proactiveissues are solved before they snowball.”
9. ShipBob UK – “Global tech, local speed”
ShipBob brings global logistics infrastructure with local fulfilment in the UK, making it ideal for London-based brands looking to expand. Their platform provides real-time inventory, multi-channel order tracking, and regional warehouse insights.
ShipBob’s fulfilment centres support next-day London delivery while enabling cross-border shipping into the EU and US. Value-added services like kitting, custom packaging, and branding are also available.
Their tools allow for end-to-end control, helping ecommerce teams streamline operations. ShipBob’s UK service offers reliable speed and scalability from a single platform.
Unique Value
Enterprise-grade fulfilment with local execution for D2C brands.
Works Well For
Growing brands targeting international reach from a London base.
- Website: shipbob.com/uk
- Phone: +44 (0)20 3936 9238
- Address: UK-wide coverage with London centres
- Email: uk@shipbob.com
Review: ★★★★☆ “We expanded to EU while London delivery stayed rock solid.”
10. Core Fulfilment – “Reliable operations, clean reporting”
Core Fulfilment is known for its no-fuss approach to logistics, offering consistent service and clear reporting. Their platform integrates easily with ecommerce stores and includes barcode scanning, inbound checks, and returns workflows. Packaging and inserts can be tailored to brand guidelines.
Performance data is visible via their dashboard, helping teams track pick accuracy and SLAs. London-based clients benefit from late cut-offs and strong courier connections. This provider is ideal for teams that value dependable operations over custom-built systems.
Service Reliability
Steady fulfilment with detailed visibility and minimal disruption.
Best Fit Scenario
Brands needing dependable, stable fulfilment without added complexity.
- Website: corefulfilment.com
- Phone: +44 (0)20 3137 9270
- Address: UK fulfilment network serving London
- Email: sales@corefulfilment.com
Review: ★★★★☆ “No drama orders ship on time and reporting is crystal clear.”
Why Should London-Based Businesses Use Pick and Pack Services?
London is a competitive market for ecommerce and retail. With consumers expecting quick delivery and a seamless shopping experience, businesses can no longer afford to be slow or inaccurate when it comes to shipping. That’s where professional pick and pack services come in.
Instead of managing inventory, packaging supplies, and courier partnerships, businesses can outsource everything to a fulfilment centre. This not only saves time but also allows for better focus on product development, customer service, and marketing. Moreover, London’s central location makes it ideal for nationwide and international distribution.
The city’s well-connected transport infrastructure means orders can reach customers faster, making it easier to meet same-day or next-day delivery expectations an important factor in customer satisfaction and brand loyalty.
What Are the Main Benefits of Working With a Pick and Pack Company?
Outsourcing your order fulfilment offers more than just convenience. For growing London-based businesses, it means gaining a competitive edge in delivery speed, accuracy, and customer satisfaction.
Working with a fulfilment company helps reduce operational complexity, allowing teams to focus on business growth rather than logistics. It also improves shipping consistency, inventory visibility, and returns processing all of which contribute to a better overall customer experience.
Moreover, modern fulfilment partners often provide branded packaging options, real-time tracking, and customer support services, elevating your brand’s professionalism and trust.
What Should You Consider Before Choosing a Pick and Pack Partner?
Choosing the right pick and pack company isn’t just about the cheapest price. It’s about finding a partner who aligns with your business goals, growth plans, and customer expectations.
Start by evaluating your order volume and future growth. Some fulfilment centres are better suited to high-volume operations, while others specialise in supporting startups or subscription boxes.
Platform compatibility is crucial. Ensure the provider integrates easily with your ecommerce system, whether you use Shopify, WooCommerce, BigCommerce, or marketplaces like Amazon and eBay.
Also, think about the type of products you sell. Fragile, perishable, or oversized items may require specialised handling. Lastly, assess the level of customer support offered because when logistics go wrong, quick resolution is key.
Could One of These Companies Be the Right Fit for Your Fulfilment Needs?
The London logistics landscape offers a wealth of options from tech-first platforms to sustainable delivery solutions. If your business is scaling, struggling with shipping delays, or simply looking for more efficient operations, one of these companies could provide the solution.
Conclusion
Choosing the right pick and pack company in London can transform the way your business handles logistics. With the right partner, you can reduce overheads, improve delivery times, and ensure that your customers receive their orders accurately and on time.
The companies featured in this guide each bring unique strengths from advanced technology platforms and eco-friendly operations to scalable services tailored for both small and large enterprises. By understanding what each provider offers, London-based businesses can make informed decisions based on their operational goals, product types, and growth plans.
As the ecommerce landscape continues to evolve, having a reliable and efficient fulfilment partner isn’t just an option it’s a competitive necessity. Explore your options, compare services, and take the next step toward optimising your logistics strategy with one of London’s top pick and pack providers.
FAQs About Pick and Pack Companies in London
What industries benefit most from pick and pack companies?
Industries like fashion, beauty, electronics, supplements, and books see major benefits, especially those focused on direct-to-consumer shipping.
Do pick and pack services support same-day shipping?
Yes, many London providers offer same-day dispatch, especially if orders are received before specific cut-off times.
Are these services cost-effective for small businesses?
Absolutely. Providers like Huboo and Packfleet offer affordable packages tailored for startups with lower order volumes.
What technology do these companies use for order tracking?
Most use cloud-based platforms that sync with your online store, offering real-time order status, inventory alerts, and performance reporting.
How secure are pick and pack warehouses?
Top-tier fulfilment centres in London have 24/7 surveillance, fire prevention systems, and controlled access protocols to protect stored inventory.
Can I integrate my online store with a pick and pack company?
Yes. Integration with Shopify, Magento, WooCommerce, BigCommerce, and even marketplaces like Amazon and eBay is standard across most providers.
Do these companies handle international fulfilment as well?
Many do. Providers like ShipBob, Zendbox, and James and James offer global shipping services along with customs handling and cross-border support.